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Find a quick answer to your questions, or send it directly to our support team.
Yes, completely. Creating an account, searching for a garage, reading reviews and booking an appointment is 100% free for drivers. You never pay anything.
In the search bar, select your vehicle make. Only garages that service your vehicle will appear in the results. No more unnecessary calls.
From a garage's profile, click 'Book an appointment', choose your service, a date and an available time slot, then confirm. You'll receive an email confirmation.
Yes, for appointments booked online: log in to your driver account and reschedule or cancel in one click, up to 24 hours before the appointment. After that, contact the garage directly by phone.
Yes. All reviews are linked to real Garago accounts. No anonymous reviews are possible. Garages can publicly respond to every review for full transparency.
Log in, open the garage's profile and click 'Leave a review'. Rate the garage from 1 to 5 stars, choose the service used and write your comment.
Yes. Click the heart icon on a garage's profile to add it to your favourites. Find all your saved garages in your driver account.
Click 'Sign up' at the top right, choose 'Driver' and fill in your name, email and password. Verify your email and you're ready in under 2 minutes.
In your driver account, create reminders for upcoming maintenance (oil change, winter tires, inspection…). You'll be notified before the due date so you never forget.
Yes. Garago never sells personal data. Your information is used only to operate the platform. See our privacy policy for full details.
Yes, a card is required to activate your 30-day trial, but you're only charged once it ends. You can cancel anytime before that, free of charge.
Yes, with no cancellation fees or commitment period. Cancel in one click from your dashboard. Your profile stays active until the end of the paid period.
Your Pro subscription starts automatically using the card provided at signup. You can cancel before that date from your dashboard if you'd rather not continue.
Drivers search by service, vehicle brand and city. Your garage appears in results that exactly match what you offer. The more complete your profile, the higher you rank.
Drivers choose an available slot directly from your profile. The appointment is confirmed automatically. You can reschedule or cancel it from your dashboard if needed.
Yes. Your Garago schedule is fully accessible from any mobile browser. No app to download.
Registered drivers can leave a review after visiting your garage. Each review is linked to a registered account. You can respond to every review from your dashboard.
You can respond publicly to every review directly from your dashboard. A professional response to a negative review reassures future clients as much as a good rating.
Less than 10 minutes. During registration you choose your services, accepted/refused brands and hours. Your profile is visible immediately.
The Garago Ambassador label is a recognition given to garages that have demonstrated an exceptional level of commitment on the platform. It is awarded manually by the Garago team to establishments that consistently show professionalism, responsiveness, and quality of service. It is not an automatic status: it is earned. For drivers, it is an extra trust signal when choosing a garage.
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Send your question directly to our team. We reply within 24 hours.
